This is a really, really unfortunate thing to learn this far in the process. My dear, sweet client was thrilled to have her logo files on their way, and I had to break the news that she could not, in fact, have the design that she had approved. To say that I was mortified at this point (not to mention quite discouraged!) is an understatement.
Step 6. Drink heavily. (Kidding!) Step 6 was to pull up my bootstraps, and get to work. With no choice but to create a new wing design myself, I started sketching something that would be similar to the desired look, without infringing on the original design. Above is the absolutely crappy concept that I sent to Annette. She must have had an insane amount of faith in my skills, because she didn't flinch at it at all, and gave the go-ahead to continue.
Step 9: Create and present final files (for real this time!). Annette was thrilled with the final logo design package, and I'm happy to say I am too. I'm a perfectionist - as many artists are - and would not be happy presenting a client with something that I wasn't confident would represent their brand and business with style.
Alright designer friends, I've gotta know...have you ever made a major mess-up on a client project? How did you resolve it?